Scheduled Maintenance

Current Status: Scheduled Maintenance

Please be advised that maintenance/upgrades will be performed on the Wireless Network Access Points (APs) at various locations on university campuses. There will be intermittent wireless access during the upgrade periods. The list below will be updated daily to reflect the impacted areas.

  • Ambler Gymnasium (7/2/2025)

Information Technology Services thanks you in advance for your patience during the maintenance windows.

Last Update At: Tuesday, Jul 01, 2025 08:48 AM

Reported At: Monday, May 12, 2025 08:00 AM

Resolved At: Friday, May 16, 2025 04:00 PM

Resolved

Current Status: Resolved

On Monday, June 30, 2025, between 3:35p.m. and 4:40 p.m. TUportal experienced intermittent issues, Information Technology Services resolved this issue.

Last Update At: Monday, Jun 30, 2025 04:49 PM

Reported At: Monday, Jun 30, 2025 03:35 PM

Resolved At: Monday, Jun 30, 2025 04:40 PM

Active

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TeamDynamix to Replace BMC Helix for IT Service Management


TeamDynamix (TDX) will replace BMC Helix as Temple’s new IT Service Management (ITSM) platform in July 2025. This transition will enhance flexibility, streamline IT support, and improve service management across the university.

 
Stay Informed
For the latest details on the TeamDynamix migration, visit our TDX Transition Hub. This site will be regularly updated with key dates, training resources, and answers to common questions.
 
Questions?
Collaboration across teams is key to a smooth transition, and we appreciate your engagement. If you have any questions, please reach out to tdxhelp@temple.edu.    

Last Update At: Monday, Jun 02, 2025 11:36 AM

 

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