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Due to scheduled maintenance, access to Listserv will be unavailable on Monday, March 3, 2025, between 7:00 a.m. and 1:00 p.m. Thank you for your patience during this maintenance window.

Third-Party Apps to be Automatically Updated on Windows Office Computers

If you use a Temple-owned Windows computer, please be aware that starting this month, Information Technology Services (ITS) will begin regularly installing updates to your third-party applications. The updates will be automatically pushed out to your computer to ensure that your applications remain at their latest release levels.

Note that these updates will be in addition to our existing automated update process for Microsoft Windows and Microsoft 365.

Which third-party apps will be updated?
Examples of these apps include Chrome, Firefox, Zoom and Adobe Acrobat Reader.

Why is Temple doing this?
We are implementing this initiative to help safeguard Temple computers from security vulnerabilities that can pose a risk to your data as well as to other university systems.

Is there anything I will need to do?
In most cases, no action will be required. A small number of applications, however, may require you to restart your computer after being updated. In this event, a Microsoft Intune software distribution pop-up window will appear, prompting you to Restart now, Pick a Time or Snooze:

We recommend that you pick a convenient time to minimize disruption to your workday or select Restart now, rather than deferring the updates. Also make sure to save your work before restarting to prevent any loss of data.

Questions?
Please contact the Technology Support Center at tuhelp.temple.edu (click Chat or Request Help) or call 215-204-8000.

After many years of service, the "compute," "R-studio," and "machine-learning" (gpu.hpc.temple.edu) servers will be retired at the end of the spring semester 2025.

Be sure to retrieve all of your data from these servers as soon as possible. Once the machines are decommissioned, there will be NO extensions or second chances, as the data will no longer be available. This advance notice is being provided to ensure everyone has sufficient time to obtain any needed information.

Please share this information with your colleagues and coworkers, so that they are made aware of this announcement.

At this time there are no plans to provide replacement systems, or funding for new equipment or staffing to offer user support.

Upon decommissioning of the equipment, it will be turned over to the Temple's Computer Recycling Center (CRC).

If you have any questions or concerns, please send email to hpc@temple.edu.

Temple University will be discontinuing alumni access to Microsoft 365 services, which includes TUmail. The change applies to all alumni who graduated more than a year ago.

Access to these services will be removed gradually and in phases with the final phase concluding on May 7, 2025. 

Beyond first year alumni can expect to receive an email with instructions on how to transfer your important files and data approximately one month in advance of your specific service end date.

How exactly will this change affect me?
Once your access to these services is discontinued:  

• Your @temple.edu email address will no longer be valid (i.e., you will not be able to send, receive or view any emails).
• If you stored files in OneDrive, they will be permanently deleted.
• You will no longer have access to Microsoft 365 services (such as Word, Excel, PowerPoint, OneNote, OneDrive, Outlook) from your Temple AccessNet account.  

For the latest updates and instructions on how to prepare for the change, see the TUmail Retirement for Alumni website.

Why is Temple doing this?
We have arrived at this difficult decision after a thorough review of cybersecurity risks, national higher education best practices and email usage rates.

Will I still have access to other alumni resources?
Yes. You will also still have access to a number of alumni resources.

Technical Assistance Needed?
Please contact the Technology Support Center via email at its-alum@temple.edu if you need technical assistance.