System Status | Temple University

Intermittent

Exchange Online Mailboxes

Current Status: Intermittent

Microsoft is reporting:

Update: Nov 21, 2025, 5:19 AM EST

We've identified that an indexing issue within a section of mailbox database infrastructure responsible for providing access to Exchange Online mailboxes caused mailbox state invalidations and client disconnections, resulting in impact. We've corrected the indexing issue within the affected infrastructure and are awaiting verification from some impacted users to confirm if the issue is mitigated.

User impact

Users may be intermittently unable to access their Exchange Online mailboxes using any connection method.

Scope of impact

This issue appears to be intermittently impacting a small subset of users, though potentially any user accessing Exchange Online may be intermittently affected.

Information Technology Services continues to monitor the situation and any possible impact on the Temple University community.

Last Update At: Friday, Nov 21, 2025 08:05 AM

Reported At: Thursday, Nov 20, 2025 05:10 PM

Resolved At: [No Resolved Date]

Scheduled Maintenance

Morgan Hall

Current Status: Scheduled Maintenance

Scheduled network maintenance will be performed at Morgan Hall between 9:00 a.m. and 2:00 p.m. on Tuesday, November 25^th, during this maintenance window network access will be intermittent. Information Technology Services thanks you in advance for your patience.

Last Update At: Friday, Nov 21, 2025 07:15 AM

Reported At: Tuesday, Nov 25, 2025 09:00 AM

Resolved At: Tuesday, Nov 25, 2025 02:00 PM

Scheduled Maintenance

Podiatry Residence Hall

Current Status: Scheduled Maintenance

Scheduled network maintenance will be performed at the Podiatry Residence Hall between 9:00 a.m. and 2:00 p.m. on Wednesday, November 26^th, during this maintenance window network access will be intermittent. Information Technology Services thanks you in advance for your patience.

Last Update At: Friday, Nov 21, 2025 07:15 AM

Reported At: Wednesday, Nov 26, 2025 09:00 AM

Resolved At: Wednesday, Nov 26, 2025 02:00 PM

Active

Website Caching - Performance Improvement

Dear Sites.temple.edu user,

This is to notify you that we’ll be installing a caching plugin across our WordPress network in an effort to improve website load times and make the overall browsing experience more efficient for your visitors. This implementation will begin at 6:00 p.m. on Monday, December 1, 2025 with no expected downtime.

What Does This Mean for You?

Faster performance: Pages on your site will load more quickly for visitors.
More efficient experience: Improved speed can lead to better engagement and reduced server load.
Possible delay in content updates: New or updated content may take additional time to appear to your audience due to caching.

If you make updates that need to appear immediately, you’ll have the ability to manually clear your site’s cache once this change is made.

We appreciate your understanding and cooperation as we roll out this improvement. If you have any questions or need assistance, please don’t hesitate to submit a ticket at help.temple.edu.

Last Update At: Thursday, Nov 20, 2025 12:13 PM

Alert

Google Workspace

Please be advised that the Google Workspace landing page is scheduled to be updated on Wednesday, November 19, 2025. No action is required on your part, however you will be redirected to our new Google Workspace dashboard which provides the latest tools and support information in one place.

Last Update At: Sunday, Nov 16, 2025 09:31 AM