Active

Current Status: Active

Please be advised that maintenance/upgrades will be performed on the Wireless Network Access Points (APs) at various locations on university campuses. There will be intermittent wireless access during the upgrade periods. The list below will be updated daily to reflect the impacted areas.

  • Ambler (outdoor AP's at the Greenhouse, Dixon and Widener Halls), Thursday, 7/24/2025

Information Technology Services thanks you in advance for your patience during the maintenance windows.    

Last Update At: Thursday, Jul 24, 2025 08:28 AM

Reported At: Thursday, Jul 24, 2025 08:00 AM

Resolved At: Thursday, Jul 24, 2025 05:00 PM

Scheduled Maintenance

Current Status: Scheduled Maintenance

 

On Sunday, July 27, 2025, between 9:00 a.m. and 10:00 a.m. schedule maintenance will be performed on the Lifelong Learning Extended Education (formerly, Destiny One) system. During this window the websites destinyone.temple.edu and noncredit.temple.edu will be intermittently available, Information Technology Services thanks you in advance for your patience during the maintenance.

Last Update At: Thursday, Jul 24, 2025 08:27 AM

Reported At: Sunday, Jul 27, 2025 09:00 AM

Resolved At: Sunday, Jul 27, 2025 10:00 AM

Resolved

Current Status: Resolved

Beginning Tuesday, July 22nd at 1:08 p.m. until Wednesday, July 23rd at 3:09 p.m., there was an issue impacting TUmarketplace requisition from processing. Information Technology Support resolved the issue.

Last Update At: Wednesday, Jul 23, 2025 03:19 PM

Reported At: Tuesday, Jul 22, 2025 01:08 PM

Resolved At: Wednesday, Jul 23, 2025 03:09 PM

Active

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TeamDynamix to Replace BMC Helix for IT Service Management


TeamDynamix (TDX) will replace BMC Helix as Temple’s new IT Service Management (ITSM) platform in July 2025. This transition will enhance flexibility, streamline IT support, and improve service management across the university.

 
Stay Informed
For the latest details on the TeamDynamix migration, visit our TDX Transition Hub. This site will be regularly updated with key dates, training resources, and answers to common questions.
 
Questions?
Collaboration across teams is key to a smooth transition, and we appreciate your engagement. If you have any questions, please reach out to tdxhelp@temple.edu.     

Last Update At: Sunday, Jul 13, 2025 05:27 PM

 

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