System Status

Please be advised that maintenance/upgrades will be performed on the Wireless Network Access Points (APs) at various locations on university campuses. There will be intermittent wireless access during the upgrade periods. The list below will be updated daily to reflect the impacted areas.

• Ambler Gymnasium (7/2/2025)

Information Technology Services thanks you in advance for your patience during the maintenance windows.     

On Tuesday, July 1st, 2025, from 6:00 p.m. until 7:00 p.m., scheduled maintenance was performed on TUportal.  During the maintenance window, TUportal was unavailable but a redirect page was in place for most TUportal applications.

Please be advised that maintenance/upgrades will be performed on the S2 Physical Access System on Tuesday, July 8th, 2025, starting at 9:00 a.m. BARS (Building Access Request System in TU Portal) will not process requests for access on July 8th until this maintenance is complete. Mobile and physical credentials created after 9:00 a.m. will not allow access until the upgrade is complete.

Information Technology Services thanks you in advance for your patience.

TeamDynamix to Replace BMC Helix for IT Service Management

TeamDynamix (TDX) will replace BMC Helix as Temple’s new IT Service Management (ITSM) platform in July 2025. This transition will enhance flexibility, streamline IT support, and improve service management across the university.