System Status

Beginning Tuesday, July 22^nd at 1:08 p.m. until Wednesday, July 23^rd at 3:09 p.m., there was an issue impacting TUmarketplace requisition from processing. Information Technology Support resolved the issue.

On Tuesday, July 22nd, 2025, from 12:58 p.m. until 2:27 p.m., some areas of the 4th Floor of the Charles Library experienced issues with wired and wireless network connectivity. IT Services has resolved the issue.

Please be advised that maintenance/upgrades will be performed on the Wireless Network Access Points (APs) at various locations on university campuses. There will be intermittent wireless access during the upgrade periods. The list below will be updated daily to reflect the impacted areas.

• Ambler (outdoor AP's at the Greenhouse, Dixon and Widener Halls), Thursday, 7/24/2025
  

Information Technology Services thanks you in advance for your patience during the maintenance windows.    

TeamDynamix to Replace BMC Helix for IT Service Management

TeamDynamix (TDX) will replace BMC Helix as Temple’s new IT Service Management (ITSM) platform in July 2025. This transition will enhance flexibility, streamline IT support, and improve service management across the university.