Scheduled Maintenance

Current Status: Scheduled Maintenance

 

On July 1, 2025, between 6:00 p.m. and 7:00 p.m. scheduled maintenance will be performed on TUportal.  During this maintenance window TUportal will be unavailable, however a redirect page will be in place for most TUportal applications.

Information Technology Services thanks you in advance for your patience during this period.

Last Update At: Tuesday, Jul 01, 2025 12:58 PM

Reported At: Tuesday, Jul 01, 2025 06:00 PM

Resolved At: Tuesday, Jul 01, 2025 07:00 PM

Scheduled Maintenance

Current Status: Scheduled Maintenance

Please be advised that maintenance/upgrades will be performed on the Wireless Network Access Points (APs) at various locations on university campuses. There will be intermittent wireless access during the upgrade periods. The list below will be updated daily to reflect the impacted areas.

  • Ambler Gymnasium (7/2/2025)

Information Technology Services thanks you in advance for your patience during the maintenance windows.    

Last Update At: Tuesday, Jul 01, 2025 11:39 AM

Reported At: Monday, May 12, 2025 08:00 AM

Resolved At: Friday, May 16, 2025 04:00 PM

Scheduled Maintenance

Current Status: Scheduled Maintenance

Please be advised that maintenance/upgrades will be performed on the S2 Physical Access System on Tuesday, July 8th starting at 9:00 a.m. BARS (Building Access Request System in TU Portal) will not process requests for access on July 8th until this maintenance is complete. Mobile and physical credentials created after 9:00 a.m. will not allow access until the upgrade is complete.

Information Technology Services thanks you in advance for your patience.

Last Update At: Tuesday, Jul 01, 2025 11:38 AM

Reported At: Tuesday, Jul 08, 2025 09:00 AM

Resolved At: [No Resolved Date]

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TeamDynamix to Replace BMC Helix for IT Service Management


TeamDynamix (TDX) will replace BMC Helix as Temple’s new IT Service Management (ITSM) platform in July 2025. This transition will enhance flexibility, streamline IT support, and improve service management across the university.

 
Stay Informed
For the latest details on the TeamDynamix migration, visit our TDX Transition Hub. This site will be regularly updated with key dates, training resources, and answers to common questions.
 
Questions?
Collaboration across teams is key to a smooth transition, and we appreciate your engagement. If you have any questions, please reach out to tdxhelp@temple.edu.    

Last Update At: Monday, Jun 02, 2025 11:36 AM

 

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