Current Status: Resolved
On Tuesday, July 22nd, 2025, from 12:58 p.m. until 2:27 p.m., some areas of the 4th Floor of the Charles Library experienced issues with wired and wireless network connectivity. IT Services has resolved the issue.
Last Update At: Tuesday, Jul 22, 2025 02:28 PM
Reported At: Tuesday, Jul 22, 2025 12:58 PM
Resolved At: Tuesday, Jul 22, 2025 02:27 PM
Current Status: Active
Please be advised that maintenance/upgrades will be performed on the Wireless Network Access Points (APs) at various locations on university campuses. There will be intermittent wireless access during the upgrade periods. The list below will be updated daily to reflect the impacted areas.
Information Technology Services thanks you in advance for your patience during the maintenance windows.
Last Update At: Tuesday, Jul 22, 2025 02:08 PM
Reported At: Thursday, Jul 24, 2025 08:00 AM
Resolved At: Thursday, Jul 24, 2025 05:00 PM
Current Status: Resolved
On Tuesday, July 22, 2025, between 8:15 a.m. and 9:05 a.m. access to the Temple network using the VDI was intermittent. Information Technology Services resolved this issue.
Last Update At: Tuesday, Jul 22, 2025 09:13 AM
Reported At: Tuesday, Jul 22, 2025 08:15 AM
Resolved At: Tuesday, Jul 22, 2025 09:05 AM
TeamDynamix to Replace BMC Helix for IT Service Management
TeamDynamix (TDX) will replace BMC Helix as Temple’s new IT Service Management (ITSM) platform in July 2025. This transition will enhance flexibility, streamline IT support, and improve service management across the university.
Last Update At: Sunday, Jul 13, 2025 05:27 PM
| Outage | Advisory |
|---|---|
