Alert

Due to severe weather conditions, on Saturday, January 29, 2022 walk-in services at the Information Technology Services Help Desk are temporarily suspended. 

However, the Help Desk staff can be reached by phone or online.  

Call: (215)-204-8000
Chat or Request Help:  tuhelp.temple.edu
Email: help@temple.edu

For Help Desk hours of operation please visit its.temple.edu/technical-support.

THE TECH CENTER COMPUTER LAB WILL REMAIN OPEN!

Weather permitting, Help Desk walk-in services will resume on Sunday, January 30, 2022.

Last Update At: Friday, Jan 28, 2022 07:40 PM

Resolved

Current Status: Resolved

Listserv was unavailable Friday, January 28, between 4:30pm and 7:00pm. ITS has resolved this problem.

Last Update At: Friday, Jan 28, 2022 07:38 PM

Reported At: Friday, Jan 28, 2022 04:30 PM

Resolved At: [No Resolved Date]

Resolved

Current Status: Resolved

Due to scheduled maintenance between 4:30 and 5:00 PM on Friday, Jan 28, 2022 message delivery to @listserv.temple.edu mail lists may be delayed. Maintenance is complete.

Last Update At: Friday, Jan 28, 2022 07:19 PM

Reported At: Friday, Jan 28, 2022 04:02 PM

Resolved At: Friday, Jan 28, 2022 05:00 PM

Intermittent

Current Status: Intermittent

On January 26, 2022 starting at 1:30 PM access to sites on tuportal6.temple.edu, including the Information Technology Services intranet, are intermittent. ITS is working to resolve issue.

Last Update At: Wednesday, Jan 26, 2022 01:56 PM

Reported At: Wednesday, Jan 26, 2022 01:30 PM

Resolved At: [No Resolved Date]

Resolved

Current Status: Resolved

On Tuesday, January 25, 2022 between 11:30 AM and 7:00 PM, access to websites on tuportal6.temple.edu, including the Information Technology Services intranet, were intermittent. Information Technology Services resolved this issue and will continue to monitor.

Last Update At: Wednesday, Jan 26, 2022 06:18 AM

Reported At: Tuesday, Jan 25, 2022 11:30 AM

Resolved At: Tuesday, Jan 25, 2022 07:00 PM

Phishing Alert

Please be advised that the following phishing scheme is being circulated via email. Do not click any links in this email message, do not open any attachments and do not reply back to the message. Disregard and delete the message.

------------------

I am [REDACTED] and I work as a Clinical Counselor for the Department of Disability of the United Nations International Children's Emergency Fund (UNICEF).

 I provide individual and group therapy, coaching, assessment, and academic screenings to support children, elderly, students & individuals with disabilities (Physical, Chronic, Psychiatric & Invisible) registered with UNICEF. A large percentage of people served by the mental health unit have psychiatric disabilities or comorbid psychiatric disabilities and need mental health support to be successful.

 In addition, many children and Students with academic difficulties with no prior diagnosis are seen and assessed through the academic screening and assessment process.

I am also the director of supervision, training and coordination of counseling psychology and clinical psychology graduate students of the United States who have practicums at UNICEF and APA accredited school psychology predoctoral interns.

 We care about Animal Welfare, Arts and Culture, Children, Elderly, Civil Rights and Social Action, Education, Environment, Disaster and Humanitarian Relief, Social Services, and lots more. This is a very simple job and it's a work from home part time job.

You only need to purchase items when needed for those in need of it. This employment only takes an hour a day or less and 3 times a week for $500 weekly pay.

 I am unable to meet up for an interview at the moment because I am currently in Australia with my wife who is Battling with cancer and has an upcoming treatment next week. You will be paid in advance for all tasks and purchases done on my behalf.

Upon my arrival we will discuss the possibility of making this a long-term employment if i am impressed with your services while i am away.

 Kindly ensure to reply back with your full names, phone number and your personal email like yahoo or gmail and not your edu email for easy communication

 

Direct Email:  [REDACTED]

 

Sincerely,

[REDACTED]

Professor Humanitarian Relief.  

Last Update At: Tuesday, Jan 25, 2022 07:48 PM

Phishing Alert

Please be advised that the following phishing scheme is being circulated via email. Do not click any links in this email message, do not open any attachments and do not reply back to the message. Disregard and delete the message.

------------------

Subject: ACCOUNT VALIDATION

Dear user,

Our registration indicates that you recently requested to close your student email account and this will be processed shortly.

If this request was made intentionally kindly ignore, otherwise cancel by visiting [REDACTED] to cancel it now and avoid account deactivation within the next 48-hours.

However, if you do not cancel this request, your data will be permanently lost/deleted.

Regards,
Microsoft Exchange Administrator.

©Copyright 2022

    

Last Update At: Tuesday, Jan 25, 2022 07:48 PM

Phishing Alert

Please be advised that the following phishing scheme is being circulated via email. Do not click any links in this email message, do not open any attachments and do not reply back to the message. Disregard and delete the message.

------------------

Subject: $500 WEEKLY PAID JOB OFFER
---
Kindly get back to me for full job description and reply back to me with your full names,
private email address, phone number via my personal email if interested.

Regards,  

Last Update At: Tuesday, Jan 25, 2022 07:48 PM

Phishing Alert

Please be advised that the following phishing scheme is being circulated via email. Do not click any links in this email message, do not open any attachments and do not reply back to the message. Disregard and delete the message.

------------------

Subject: WORK FROM HOME JOB

I am offering a work from home position to interested students
kindly visit [REDACTED] for job description

NOTE: copy and paste website on your url for more information about job

Regards,
[REDACTED] 

Last Update At: Tuesday, Jan 25, 2022 07:47 PM

Resolved

Current Status: Resolved

Access to the Temple Japan website was unavailabe on Tuesday, January 25, 2022 between 9:00 a.m. and 12:21 p.m.  Information Technology Services has resolved this problem.

Last Update At: Tuesday, Jan 25, 2022 12:24 PM

Reported At: Tuesday, Jan 25, 2022 09:00 AM

Resolved At: Tuesday, Jan 25, 2022 12:21 PM

Resolved

Current Status: Resolved

On 1/24/22 from 6:15 PM to 9:40 PM access to some Temple University websites were problematic for some users. The IT Services' Web Operations Team resolved the issue.

Last Update At: Tuesday, Jan 25, 2022 08:20 AM

Reported At: Monday, Jan 24, 2022 07:36 PM

Resolved At: Monday, Jan 24, 2022 09:40 PM

 

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