System Status

The Vurtual Desktop Infrastructure (VDI) will undergo scheduled maintenance on Friday, September 5^th between 6:00 p.m. and 6:15 p.m. No downtime is expected during the maintenance window.  Information Technology Services thanks you in advance for your patience.

Panopto’s LTI embedding feature is problematic, all other features are working as intended.  Information Technology Services is working with Panopto Support to resolve this issue.

Panopto access was intermittent for some users starting at 8:42 a.m. until 7:52 p.m. on Wednesday, September 3. This issue was with Panopto and not with Information Technology Services. Panopto has resolved this issue as posted here: Panopto Cloud Operations Status

Still Running Windows 10? Make a Plan to Upgrade Soon!

Windows 10 will be reaching end-of-life on October 14, 2025. After this date, Microsoft will no longer provide security updates or support the operating system.

Over 9,500 Windows 10 computers have already been replaced or upgraded throughout the university. However, approximately 1,500 computers remain. Unless these computers are also upgraded or replaced, they will be prevented from accessing the university network or other Temple resources after October 14.

Windows 11 is Microsoft's latest operating system release and the successor to Windows 10. This updated version of Windows offers enhanced security as well as a different look and feel. For more information, see our Windows 11 webpage.

October 14, 2025, is quickly approaching! We ask that departments complete a final inventory of any remaining Windows 10 systems and place replacement orders as soon as possible to avoid disruptions to business operations.

What You Can Do

• Contact your school/college or departmental IT support staff to discuss what needs to be done to meet the October 14 deadline. You should also consider your home personal computer environment as well.
   
• If you use special hardware or software with your Windows 10 environment, contact the vendor about their roadmap for Windows 11 compatibility if it is unclear. For help, contact your school/college or departmental IT support staff or enter a request at tuhelp.temple.edu.

Questions?
Please contact the Technology Support Center at tuhelp.temple.edu and or call 215-204-8000.