System Status

To keep our systems current and provide the latest functionality, Information Technology Services will perform Banner maintenance on Monday, March 20 starting at 8:00 pm through 11:00 pm (Eastern time).

During this time, some miscellaneous Banner SSB 8 services will be unavailable in TUportal, including:

• Finance Self-Service Banner

• Contact and demographic information management in Manage My Account

• Direct deposit and dependent management in Staff Tools

• FERPA and address information in Advising Student Profile

No systems involving instructional activities are impacted by this maintenance. Questions? Contact the Help Desk at tuhelp.temple.edu (click Chat or Request Help) or call 215-204-8000.   

Access to TUmarkeplace was unavailable starting on Friday, March 17th, 2023, from 9:00 p.m., until Sunday, March 19th, 2022, at 12 Noon for system maintanence.   

Resolved:

BMC Helix E-mail processing is slow. E-mails sent to the various Temple e-mail address were not being processed into tickets. ITS worked on and resolved the issue.

Please be advised that the following locations on Main Campus, and possibly other locations had a brief power outage starting at 4:41 p.m. until 4:47 p.m. on Tuesday, March 15th:

• Presser Hal
• Tyler Building
• Gladfelter Hall
• Charles Library
• Beury Hall
• Facilities Management

PECO along Network Services have confirmed power has been restored.