Scheduled Maintenance

Current Status: Scheduled Maintenance

To keep our systems current and provide the latest functionality, Information Technology Services will perform Banner maintenance on Monday, March 20 starting at 8:00 pm through 11:00 pm (Eastern time).

During this time, some miscellaneous Banner SSB 8 services will be unavailable in TUportal, including:

• Finance Self-Service Banner

• Contact and demographic information management in Manage My Account

• Direct deposit and dependent management in Staff Tools

• FERPA and address information in Advising Student Profile

No systems involving instructional activities are impacted by this maintenance. Questions? Contact the Help Desk at tuhelp.temple.edu (click Chat or Request Help) or call 215-204-8000.   

Last Update At: Monday, Mar 20, 2023 04:31 PM

Reported At: Monday, Mar 20, 2023 08:00 PM

Resolved At: Monday, Mar 20, 2023 11:00 PM

Resolved

Current Status: Resolved

Access to TUmarkeplace was unavailable starting on Friday, March 17th, 2023, from 9:00 p.m., until Sunday, March 19th, 2022, at 12 Noon for system maintanence.   

Last Update At: Monday, Mar 20, 2023 04:31 PM

Reported At: Friday, Mar 17, 2023 09:00 PM

Resolved At: Sunday, Mar 19, 2023 12:00 PM

Resolved

Current Status: Resolved

Resolved:

BMC Helix E-mail processing is slow. E-mails sent to the various Temple e-mail address were not being processed into tickets. ITS worked on and resolved the issue.

Last Update At: Thursday, Mar 16, 2023 04:48 PM

Reported At: Thursday, Mar 16, 2023 12:30 PM

Resolved At: Thursday, Mar 16, 2023 03:45 PM

Resolved

Current Status: Resolved

Please be advised that the following locations on Main Campus, and possibly other locations had a brief power outage starting at 4:41 p.m. until 4:47 p.m. on Tuesday, March 15th:

  • Presser Hal
  • Tyler Building
  • Gladfelter Hall
  • Charles Library
  • Beury Hall
  • Facilities Management

 

PECO along Network Services have confirmed power has been restored.

 

 

Last Update At: Wednesday, Mar 15, 2023 05:45 PM

Reported At: Wednesday, Mar 15, 2023 04:41 PM

Resolved At: Wednesday, Mar 15, 2023 04:47 PM

 

Outage Advisory
   

View All   View Advisories   View Outages