Resolved

Current Status: Resolved

Temple University library search was unavailable on Thurday, December 5th, 2019, from 5:52 AM to 9:02 AM. TU library team resolved this issue.

Last Update At: Thursday, Dec 05, 2019 09:08 AM

Reported At: Thursday, Dec 05, 2019 05:53 AM

Resolved At: Thursday, Dec 05, 2019 09:02 AM

Scheduled Maintenance

Current Status: Scheduled Maintenance

System Maintenance Scheduled for this Saturday (12/7)

To keep our systems current and provide the latest functionality, Information Technology Services will perform TUportal and Banner maintenance the first Saturday of every month from 10:00 am to noon. This window will expand, however, when a major upgrade is scheduled. The next maintenance period will occur on:

           Saturday, December 7 from 10:00 am through 12:00 noon

During this time, TUportal and a number of Banner and related university systems will be unavailable.

Note that systems such as Canvas, MyHousing, TUmail, OWLbox, Zoom, WebEx, Diamond Dollars and the TUlibrary databases will remain available. When you go to tuportal.temple.edu, you can access them and other resources through links presented on a substitute page.

For a complete list of systems that will be affected by the maintenance, see the System Maintenance page.

Questions? Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during this maintenance period.

Last Update At: Wednesday, Dec 04, 2019 06:35 PM

Reported At: Saturday, Dec 07, 2019 10:00 AM

Resolved At: Wednesday, Dec 04, 2019 12:00 PM

Resolved

Current Status: Resolved

Due to an OWLcard server issue, door transactions, diamond dollars transactions, meal transactions, print release transactions and recreation center access were problematic on Tuesday, December 3rd, 2019, from 5:26 PM to 5:46 PM. IT Services has resolved this issue.

Last Update At: Tuesday, Dec 03, 2019 06:07 PM

Reported At: Tuesday, Dec 03, 2019 05:26 PM

Resolved At: Tuesday, Dec 03, 2019 05:46 PM

Resolved

Current Status: Resolved

Due to an OWLcard server issue, door transactions, diamond dollars transactions, meal transactions, print release transactions and recreation center access were problematic on Tuesday, December 3rd, 2019, from 8:19 AM to 10:10 AM. IT Services has resolved this issue.

Last Update At: Tuesday, Dec 03, 2019 12:13 PM

Reported At: Tuesday, Dec 03, 2019 08:19 AM

Resolved At: Tuesday, Dec 03, 2019 10:10 AM

Resolved

Current Status: Resolved

Access to Remedy and related applications were unavailable on Monday, December 2, 2019, from 2:03 PM-2:38 PM, and from 3:35 PM-4:17 PM. IT services has resolved this issue.

Last Update At: Monday, Dec 02, 2019 04:23 PM

Reported At: Monday, Dec 02, 2019 02:10 PM

Resolved At: Monday, Dec 02, 2019 04:17 PM

 

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