System Status

Maintenance was performed on the iGreentree system on Thursday, 03/06/2014 from 5:30 p.m. until 6:00 p.m. During this time, access to iGreentree was briefly interrupted.

Please be advised that a new phishing scam has shown up in the email boxes of some Temple University users. An example of the email message is below. If you receive such an email, DO NOT click on the link or respond to the message.  Simply delete the message:

Dear users,
Recently, we have detected some unusual activity on your account and as a result,
all email users are urged to update  their email account within 24 hours of receiving this e-mail, using the update link: ITS-SUPPORT<phishing scam link> to confirm that your email account is up to date with the institution requirement.

Do not ignore this message to avoid termination of your webmail account.

Our apologies for any inconvenience this may have caused, but your account safety and privacy is very important to us.

Thanks for your co-operation.
Help-desk Support Service.

The Summon Discovery Search service was unavailable on Wednesday, March 5, between 9:07 A.M. and 13:26 P.M. Library Technical Support has resolved this problem. During this time, users were directed to http://diamond.temple.edu to search for books or browse to http://library.temple.edu/databases/a-z/A to search for articles in research databases.     

Access to iGreentree was on unavailable on Monday, March 4th, 2014, from 12:30 p.m. until 5:15 p.m. Computer Services and Human Resources has restored access to the system.

Please be advised that a new phishing scam has shown up in the email boxes of some Temple University users. An example of the email message is below. If you receive such an email, do not click on any of the links or respond to the message just delete the message:

Dear {TUmail} user,

  The Temple University mail information technology(it) Help Center
policy requires each mail account holder to upgrade his/her account
for an active affiliation with the information technology cyber
services.

The Banner system does not show an upgraded active 2013/2014
affiliation for you at this time. You are required to provide the
information below in reply to this email for activation of your
affiliation-:

TU Mail >Username:

                 Password:

Your mail account is scheduled to be deactivated in 2 days of "Non
Compliance" After that time, you will not be able to log into your
mail box. Email messages sent to your mailbox will be rejected.

    If your eligibility is restored in the next <GRACE_PERIOD> days,
you will receive a message informing you that your account is no
longer scheduled for termination.


Temple University
UNIVERSITY COMMUNICATIONS
Mitten Hall
1912 N. Broad Street
Philadelphia, PA 19122 USA
Site Maintained by Division of IT  

Authentication to TUapps.temple.edu from off campus was problemmatic on Monday, March 3, 2014 between approximately 11:53 a.m. and 12:58 p.m. Computer Services has resolved this problem.

Network Maintenance will be performed on the second floor of the Tuttleman Learning Center on Tuesday, 03/04/2014 from 5:30 p.m. until 5:45 p.m. During this time, network connectivity will be unavailable for a brief (approx. 5 minute) period.

Maintenance will be performed on the wireless network at the Ambler campus and the Temple Administrative Services Building (TASB) on Tuesday, 03/04/2014 from 8:00 p.m. until midnight. During this time, the wireless network will be unavailable at the locations specified.

Network maintenance will be performed on the third floor of the Bell Building on Tuesday, 03/04/2014 from 8:00 p.m. until 11:00 p.m. During this time, network connectivity will be briefly interrupted at various locations on the third floor of this building.