On Wednesday, December 13, 2017 from 2:30 am to 8:11 am after logging onto remote.temple.edu and completing Two Step Verification, various applications on the TUapps Desktop such as Remote Desktop Connection, PuTTY-SSH, R25, and DocFinder, as well as others, were timing out and failed to initate when attempting to open for use. Computer Services has resolved the issue.
On Monday, December 11th, 2017, from 7:55 p.m. until 8:35 p.m., some Temple University websites were sluggish when accessed. Computer Services worked with our Vendor to the address the issue. While it is resolved at this time, our Web Operations Team is still reviewing information our Vendor to determine the root cause of the issue.