System Status

Access to TUPortal was briefly unavailable on Saturday, January 16, 2021 between 12:55 p.m. and 1:10 p.m. Information Technology Services has resolved this problem.

DYK that Temple is in the process of moving Gmail accounts to Outlook 365? Many accounts have already been moved. 

How will you know if your account was already moved?

Go to the tumail.temple.edu website and log in. If you see Outlook, your account has been moved. If you see Gmail, it has not been moved. Keep an eye on your email to learn when your account will be moved and how you can prepare.

Want to learn more? See these webpages:   
- Gmail to Outlook 365 Migration
- Outlook 365 - Getting Started

January 8, 2020:

Update: The status of the automatic forwarding option of Outlook 365 is currently intermittent.  Information Technology Services is still researching.  More information will be provided as it becomes available.

January 7, 2020:

For security reasons Microsoft has globally turned off the ability for email from an Outlook 365 account to be automatically forwarded to external email addresses.

This also includes messages being automatically forwarded to @tuhs.temple.edu and @fccc.edu accounts.  

Messages sent to an account with forwarding already set are bouncing. Information Technology Services is researching.   

On Thursday, January 14th, 2021, from 12:20 p.m. until 12:32 p.m., TUportal was unavailable. IT Services has resolved the issue.

Information Technology Services will upgrade the Ensemble media server to a new version (5.6) on Thursday, January 14 from 6:00 p.m. to 7:00 p.m. Please note that during this time, you will not be able to access the system.

To learn about the new features and updates offered in this upgrade, see the version summary.

If you have any questions or need assistance, please contact the Help Desk through the tuhelp.temple.edu website or call 215-204-8000.