Some users are reporting that their workstations are freezing while performing the latest Windows updates. Computer Services is aware of this problem and is actively investigating to resolve it as quickly as possible.
Due to a nationwide denial of service attack, some users reported issues when attempting to access various internal and external websites. This issue has been resolved. Please click link for more information.
Please be advised that a new phishing scam has shown up in the email boxes of some Temple University users. An example of the email message is below. If you receive such an email, DO NOT click on any of the links or open the attachment, instead delete the message.
From: Young, Audrey Sent: Friday, October 21, 2016 10:34 AM To: Young, Audrey Subject: RE: IT Alert. (important)
we are performing preventative maintenance on all Exchange email system, Oracle EPM system, and Image now System. Service will be unavailable from 10:00 PM and be restored by 4:00 AM, followed by an IT Alert confirming availability and its compulsory.
Please click here to log into the IT Alert portal for confirmation and maintenance of your mailbox, its compulsory. do not ignore.
On Thusday, October 20th, 2016, from 10:00 p.m. until Friday, October 21st, 2016 at 3:00 a.m., Computer Services did peform network maintenance. During the maintenance window, Computer Services did work to ensure there was no disruption to network access.
On Thursday, October 20th, 2016, from 6:14 p,m. until 7:30 p.m., Computer Services received reports of intermittent access to TUMail through TUPortal and the TUMail website. While investigating the initial reports, access to TUHelp, TUApps, and the TECH Center Swipte Stations became problematic. Computer Services is continuing its investigation into the cause of the issue.
On Tuesday, October 18th, 2016, from 10:00 p.m. until Wednesday, October 19th, 2016, at 3:00 a.m., Computer Services will be performing network mainteance. While mainteance is performed, Computer Services will make every effort to minimize downtime.
Please be advised that a new phishing scam has shown up in the email boxes of some Temple University users. An example of the email message is below. If you receive such an email, DO NOT click on any of the links or open the attachment, instead delete the message
From: Karmikia Bradford Sent: Monday, October 17, 2016 7:59 AM Subject: Validation Click
Mailbox system repair,for account validation click here WEB