Scheduled Maintenance

Current Status: Scheduled Maintenance

Access to TUmarkeplace will be unavailable starting on Friday, July 12th, 2024 from 9:00 p.m., until Sunday, July 14th, 2024 at 12 Noon for system maintanence. 

Last Update At: Saturday, Jul 13, 2024 07:17 AM

Reported At: Friday, Jul 12, 2024 09:00 PM

Resolved At: Sunday, Jul 14, 2024 12:00 PM

Resolved

Current Status: Resolved

On Saturday, July 13th, 2024, from 6:00 a.m. until 6:15 a.m., TUportal was unavailable for system maintenance.

Last Update At: Saturday, Jul 13, 2024 07:16 AM

Reported At: Saturday, Jul 13, 2024 06:00 AM

Resolved At: Saturday, Jul 13, 2024 06:15 AM

Resolved

Current Status: Resolved

On Saturday, July 13 from 12:01 am to approximately 6:00 am, the following remote access systems were unavailable due to emergency system maintenance:

General Remote Access

VPN Access

Note: On Windows computers, the Citrix Secure Access Plug-In may be automatically updated. If the plug-in does not automatically update, users will be prompted to update after logging in to remote.temple.edu, HIPAAVPN or VDRVPN after the maintenance is completed

Questions?
Contact the Help Desk at tuhelp.temple.edu (click Chat or Request Help) or call 215-204-8000

Thank you for your patience during this emergency maintenance period.  

Last Update At: Saturday, Jul 13, 2024 07:15 AM

Reported At: Saturday, Jul 13, 2024 12:01 AM

Resolved At: Saturday, Jul 13, 2024 06:00 AM

Alert
Information Technology Services has been notified by HP that they have discovered an issue causing HP-managed devices to be unresponsive while displaying a 49.38.03 error. An HP technician needs to address a device with this error. We ask that departments with a managed HP device receiving this error call HP based on the contact information on the device.
Information Technology Services will continue to work with HP to address this issue until resolution.   

Last Update At: Saturday, Jul 13, 2024 07:14 AM

 

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