System Status

The TUMobile App for the Android 5.0 ("Lollipop") platform is currently problematic. When attempting to open the TUMobile App on Android 5.0 ("Lollipop"), the application crashes. The Computer Services Development team is aware and working to fix the issue as quickly as possible.

On Thursday, February 26th, 2015, from about 4:07 p.m. until 5:22 p.m., some users may have experienced trouble logging into OWLbox. This issue was related to a problem with box.com. Box.com has restored service.

Access to Blackboard was unavailable on Thursday, February 26 between 11:10 a.m. and 1:58 p.m. Computer Services has resolved this problem.

Access to Blackboard was unavailable from 4:10 pm until 5:35 pm on Wednesday, February 25, 2015. Computer Services has resolved this issue. 

Cognos Reporting (Advancement) was unavailable until 4:25 pm on Wednesday, February 25, 2015 due to emergency system maintenance. Computer Services has since resolved this issue

Please be advised that Computer Services will upgrade several components of the Banner system on Saturday, February 28, 2015, from 7:00 am through 7:00 pm. During this time, you will not be able to access to the following systems:

• Self-Service Banner (SSB) which includes Banner Finance, Banner Human Resources, Banner Student and Banner Advancement Functions. This means that you will not be able to register for courses, review your roster, check grades, view account balances and financial aid information, pay bills, view DARS audits or update emergency contact information.
• Internet Native Banner (INB) and its components
• TUportal will be down but you will be able to access some TUportal resources, such as Concur, Blackboard, Diamond Dollars and the library databases through links that will appear on a substitute TUportal web page.
• Banner Relationship Management (BRM)
• TUmarketplace
• R25
• DARS
• Workflow/Imaging
• Guest Access Request System (GARS)

Also, TUmobile will be accessible during the upgrade time but Banner information will not be available.  Thank you for your patience during this upgrade period.

Turnitin access was intermittent on Wednesday, February 25, 2015 between 10:00 a.m. and 3:45 p.m. Computer Services has resolved this problem.

Cognos Reporting was unavailable through TUPortal and directly from cognos.temple.edu on Tuesday, February 25, 2015 between 3:42 a.m. and 7:38 a.m. Computer Services has resolved this problem.

Listserv (listserv.temple.edu) was unavailable on Monday, February 23, 2015 between approximately 9:20 a.m. and 10:15 a.m. Computer Services has resolved this problem.