Phishing Alert

Temple University Information Technology Services Logo

Please be advised that the following phishing scheme is being circulated via email. Do not click any links in this email message, do not open any attachments and do not reply back to the message. Disregard and delete the message.

__

From:
Sent: Friday, May 23, 2025 6:14 PM
Subject: Temple Health Exposure Alert

Dear Temple University Community,

We are writing to inform you that a staff member has been diagnosed with a contagious virus that is currently under investigation. Please be assured that the university is taking immediate and comprehensive steps to protect the health and safety of our community.

A thorough list of individuals and locations visited by the affected individual has been compiled. If you have been identified as a close contact, your name will appear following the verification process. If not, you will be redirected to the Temple University .

Please confirm the and report any potential exposure.

We encourage you to seek medical attention as soon as possible if you feel you have been in close proximity with an affected staff.

Your well-being is our priority.
Best Regards
Peggy Johnson
Temple University

Last Update At: Tuesday, May 27, 2025 10:11 AM

Scheduled Maintenance

Current Status: Scheduled Maintenance

Please be advised that maintenance/upgrades will be performed on the Wireless Network Access Points (APs) at various locations on Main Campus. There will be intermittent wireless access during the upgrade periods. The list below will be updated daily to reflect the impacted areas.

  • Temple Sports Complex Building

Information Technology Services thanks you in advance for your patience during the maintenance windows.    

Last Update At: Friday, May 23, 2025 04:51 PM

Reported At: Monday, May 12, 2025 08:00 AM

Resolved At: Friday, May 16, 2025 04:00 PM

Active

Temple University Information Technology Services Logo

Temple University will be discontinuing alumni access to Microsoft 365 services, which includes TUmail. The change applies to all alumni who graduated more than a year ago.

Beyond first year alumni can expect to receive an email with instructions on how to transfer your important files and data approximately one month in advance of your specific service end date.

How exactly will this change affect me?
Once your access to these services is discontinued:  

  • Your @temple.edu email address will no longer be valid (i.e., you will not be able to send, receive or view any emails).
  • If you stored files in OneDrive, they will be permanently deleted.
  • You will no longer have access to Microsoft 365 services (such as Word, Excel, PowerPoint, OneNote, OneDrive, Outlook) from your Temple AccessNet account.  

For the latest updates and instructions on how to prepare for the change, see the TUmail Retirement for Alumni website.

Why is Temple doing this?
We have arrived at this difficult decision after a thorough review of cybersecurity risks, national higher education best practices and email usage rates.

Will I still have access to other alumni resources?
Yes. You will also still have access to a number of alumni resources.

Technical Assistance Needed?
Please contact the Technology Support Center via email at its-alum@temple.edu if you need technical assistance.    

Last Update At: Thursday, May 15, 2025 03:46 PM

Active

Temple University Information Technology Services Logo

TeamDynamix to Replace BMC Helix for IT Service Management


TeamDynamix (TDX) will replace BMC Helix as Temple’s new IT Service Management (ITSM) platform in July 2025. This transition will enhance flexibility, streamline IT support, and improve service management across the university.

 
Stay Informed
For the latest details on the TeamDynamix migration, visit our TDX Transition Hub. This site will be regularly updated with key dates, training resources, and answers to common questions.
 
Questions?
Collaboration across teams is key to a smooth transition, and we appreciate your engagement. If you have any questions, please reach out to tdxhelp@temple.edu.

Last Update At: Tuesday, Apr 08, 2025 10:03 AM

 

Outage Advisory
   

View All   View Advisories   View Outages