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Departmental Email Accounts and Distribution Lists

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New Enhancements for Managing Departmental Email Accounts and Distribution Lists 


Are you an administrator of a departmental email account or distribution list? If so, please be aware that the Departmental Account Management application in TUportal will be unavailable on Monday, October 6 due to a planned system upgrade.

When the system is back online on Tuesday, October 7, you will notice a new web interface for creating or updating these accounts. See below for more details: 

Departmental Email Accounts
A departmental email account is a shared mailbox and/or calendar which can be used by your team, unit or department. Each team member accesses the shared account using their individual AccessNet username and password. 
 
Upcoming Enhancements:

  • More intuitive account creation and update process
  • Ability to perform the following actions for an existing account without having to submit a separate request: 
    • Grant or revoke user access to the account
    • Add a display name or update an existing display name
    • Set an existing alias as the sender address

Distribution Lists
A distribution list is an @temple.edu email address that forwards mail to a specific group of people within Temple. Unlike a departmental account, which is shared, recipients access the messages using their own email accounts.

Upcoming Enhancements:

  • More intuitive creation and update process
  • Ability to copy and paste a list of recipients instead of having to enter them one at a time

How to Create or Manage

  1. Log in to TUportal.
  2. Click the red TUapplications tab.
  3. Under All TUapplications, click Departmental Account Management.

Learn More

For more information, see our Departmental Email Account and Email Distribution List pages.

Last Update At: Wednesday, Oct 01, 2025 03:41 PM