For tickets created before December 20th 2018, please go to tuhelp-old.temple.edu
A change made to our Google Workspace directory caused a disruption of the "Google Brand Accounts" service. Unfortunately this caused all the brand accounts to be suspended and deleted the YouTube channels associated with the brand account. To restore the channel, please follow the instructions below:1. Login to https://myaccount.google.com/brandaccounts with the temple department account or accessnet account that was used to create the channel (Note: you may want to login via incognito / private browser to prevent account conflict)
2. Restore (Manage or restore your Brand Accounts - https://support.google.com/accounts/answer/7001996) Please reach out to The Tecnology Support Center/Help Desk at help@temple.edu (mention "Google Brand Accounts access issue”)
Last Update At: Thursday, Jun 13, 2024 06:37 PM