System Status

To keep our systems current and provide the latest functionality, Information Technology Services will be upgrading IBM Cognos:

• Starting at 6:00 pm on Friday, December 6th through 6:00 pm on Saturday, December 7th

Please be aware that Cognos was unavailable during this time. If you have a report scheduled to run, please either disable it or reschedule it to run after 6:00 pm on Saturday, December th7.

The upgrade did involve installing IBM Cognos Analytics version 11.2.4 and upgrading the current RHEL 7 servers to RHEL 9. Note that you could be able to run all your existing Cognos reports once the upgrade was completed.

Important Web Browser Information

• Please clear your browser cache before using the upgraded version of Cognos for the first time. See instructions.

Questions?
Contact the Help Desk at tuhelp.temple.edu to live chat with us or submit a help request, or call 215-204-8000.