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Advisory
Parchment Transcript Service

Current Status: Advisory

Some students are receiving an authentication error when trying to access Parchment. Unfortunately, this is a Parchment issue, when students try to access Parchment through SSO in TUportal, the students will see this error if they are impacted:

Parchment

An error occurred

Unable to authenticate. Please try again later

Users should contact Parchment directly at https://parchmentsupport.force.com/s/contactsupport?language=en_US

Parchment will follow up with clients who contact them directly.

Last Update At: Tuesday, Dec 06, 2022 09:11 AM

Reported At: Friday, Oct 28, 2022 04:01 PM

Resolved At: Friday, Dec 23, 2022 12:00 AM