System Status

To keep our systems current and provide the latest functionality, Information Technology Services did perform TUportal and Banner maintenance on Saturday, September 4th.   

During this period, TUportal and a number of Banner related university systems were unavailable. See timeline details below:   

Timeline for TUportal and Banner

• From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal was unavailable. During this time, a substitute page did appear with links to resources that did remained available, such as Canvas, TUmail, Zoom, Microsoft 365, OneDrive, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 a.m. to 6:15 p.m (Eastern time), TUportal was available, but you could not view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students will not be able to view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

For a complete list of systems that were affected by the maintenance, see the System  Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.  

Thank you for your patience during the maintenance period.  

To keep our systems current and provide the latest functionality, Information Technology Services performed TUportal and Banner maintenance on Saturday, August 7th.   

During this period, TUportal and several Banner related university systems were unavailable. See timeline details below: 

Timeline for TUportal and Banner

• From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal will be unavailable. During this time, a substitute page will appear with links to resources that will remian available, such as Canvas, TUmail, Zoom, Microsoft 365, OneDrive, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 a.m. to 2:00 p.m (Eastern time), TUportal will be available, but you will not be able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students will not be able to view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

For a complete list of systems that were affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.  

Thank you for your patience during the maintenance period.  

To keep our systems current and provide the latest functionality, Information Technology Services did perform TUportal and Banner maintenance on Saturday, July 10th.   

During this period, TUportal and several Banner related university systems were unavailable. See timeline details below: 

Timeline for TUportal and Banner

• From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal was unavailable. During this time, a substitute page did appear with links to resources that were available, such as Canvas, TUmail, Zoom, Microsoft 365, OneDrive, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 a.m. to 3:00 p.m (Eastern time), TUportal was available, but you could not view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students could not view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

Note: If you are a student worker, you could not view your Pay and Tax Information and your Personal Information under Staff Tools.  

In addition, TUmobile was available, but you could not view your classes or grades.

For a complete list of systems that was affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during the maintenance period.  

To keep our systems current and provide the latest functionality, Information Technology Services will perform TUportal and Banner maintenance on Saturday, July 10th.   

During this period, TUportal and several Banner related university systems will be unavailable. See timeline details below: 

Timeline for TUportal and Banner

• From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal will be unavailable. During this time, a substitute page will appear with links to resources that will remain available, such as Canvas, TUmail, Zoom, Microsoft 365, OneDrive, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 a.m. to 3:00 p.m (Eastern time), TUportal will be available, but you will not be able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students will not be able to view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

Note: If you are a student worker, you will not be able to view your Pay and Tax Information and your Personal Information under Staff Tools.  

In addition, TUmobile will be available, but you will not be able to view your classes or grades.

For a complete list of systems that will be affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during the maintenance period.  

To keep our systems current and provide the latest functionality, Information Technology Services did perform TUportal and Banner maintenance on Saturday, June 5th.   

During this period, TUportal and several Banner related university systems were unavailable. See timeline details below:

Timeline for TUportal and Banner

• From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal was unavailable. During this time, a substitute page did appear with links to resources that were available, such as Canvas, TUmail, Zoom, Microsoft 365, OneDrive, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 a.m. to 12 noon (Eastern time), TUportal was available, but you were not able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students could not view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

Note: If you are a student worker, you will could not view your Pay and Tax Information and your Personal Information under Staff Tools.  

In addition, TUmobile was available, but you could not view your classes or grades.

For a complete list of systems that are affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during the maintenance period.  

To keep our systems current and provide the latest functionality, Information Technology Services will perform TUportal and Banner maintenance on Saturday, June 5th.   

During this period, TUportal and several Banner related university systems were unavailable. See timeline details below:

Timeline for TUportal and Banner

• From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal will be unavailable. During this time, a substitute page will appear with links to resources that will remain available, such as Canvas, TUmail, Zoom, Microsoft 365, OneDrive, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 a.m. to 12 noon (Eastern time), TUportal will be available, but you will not be able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students will not be able to view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

Note: If you are a student worker, you will not be able to view your Pay and Tax Information and your Personal Information under Staff Tools.  

In addition, TUmobile will be available, but you will not be view your classes or grades.

For a complete list of systems that are affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during this maintenance period.  

To keep our systems current and provide the latest functionality, Information Technology Services did perform TUportal and Banner maintenance on Saturday, April 3rd.   

During this period, TUportal and several Banner related university systems were unavailable. See timeline details below:

Timeline for TUportal and Banner

• From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal was unavailable. During this time, a substitute page did appear with links to resources that remained available, such as Canvas, TUmail, Zoom, Microsoft 365, OneDrive, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 a.m. to 12 noon (Eastern time), TUportal was available, but you could not  view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students could not view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

Note: If you are a student worker, you could not be able to view your Pay and Tax Information and your Personal Information under Staff Tools.

In addition, TUmobile was also available, but you could not view your classes or grades.

For a complete list of systems that were affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during this maintenance period.   

To keep our systems current and provide the latest functionality, Information Technology Services will perform TUportal and Banner maintenance on Saturday, April 3rd.   

During this period, TUportal and several Banner related university systems will be unavailable. See timeline details below:

Timeline for TUportal and Banner

• From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal will be unavailable. During this time, a substitute page will appear with links to resources that will remain available, such as Canvas, TUmail, Zoom, Microsoft 365, OneDrive, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 a.m. to 12 noon (Eastern time), TUportal will be available, but you will not be able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students will not be able to view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

Note: If you are a student worker, you also will not be able to view your Pay and Tax Information and your Personal Information under Staff Tools.

In addition, TUmobile be available, but you will not be able to view your classes or grades.

For a complete list of systems that were affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during this maintenance period.   

To keep our systems current and provide the latest functionality, Information Technology Services did perform TUportal and Banner maintenance on February 6th.   

During some of this period, TUportal and several Banner related university systems were not available. See timeline details below:

Timeline for TUportal and Banner

• From 7:00 am to 7:30 am, TUportal was unavailable. During this time, a substitute page did appear with links to resources that will remain available, such as Canvas, TUmail, Zoom, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 am to 2:00 pm, TUportal was available, but you were not be able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students were not able to view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

Note: If you are a student worker, you were not able to view Pay and Tax Information and Personal Information under Staff Tools.

In addition, TUmobile was available, but you were not be able to view your classes or grades.

For a complete list of systems that were affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during this maintenance period.    

To keep our systems current and provide the latest functionality, Information Technology Services will perform TUportal and Banner maintenance on February 6th.   

During some of this period, TUportal and several Banner related university systems will not be available. See timeline details below:

Timeline for TUportal and Banner

• From 7:00 am to 7:30 am, TUportal will be unavailable. During this time, a substitute page will appear with links to resources that will remain available, such as Canvas, TUmail, Zoom, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 am to 2:00 pm, TUportal will be available, but you will not be able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students were not able to view:

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

Note: If you are a student worker, you will not able to view Pay and Tax Information and Personal Information under Staff Tools.

In addition, TUmobile will be available, but you will not be able to view your classes or grades.

For a complete list of systems that were affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.

Thank you for your patience during this maintenance period.