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Resolved
VPN Maintenance

Current Status: Resolved

On Saturday, December 5th from 11:00 pm to 3:00 am on Sunday, December 6th, we will perform maintenance on Temple's VPN infrastructure.   

During this time, you will not be able to connect to Temple's network using the following websites:

• remote.temple.edu

• vdrvpn.temple.edu

• hipaavpn.temple.edu

Windows Users: Once the maintenance is performed, you will need to install an updated version of the Citrix Access Gateway program on your computer.

Mac Users: No action is required.

If you need assistance with installing the new software or have questions, please contact the Help Desk through the tuhelp.temple.edu website or call 215-204-8000. Thank you for your patience during this maintenance period.    

Last Update At: Sunday, Dec 06, 2020 02:34 PM

Reported At: Saturday, Dec 05, 2020 11:00 PM

Resolved At: Sunday, Dec 06, 2020 03:00 AM