System Status

To keep our systems current and provide the latest functionality, Information Technology Services did perform TUportal, Banner and Cognos maintenance on:   

• Friday, November 6th through Saturday, November 7th. During some of this period, TUportal, Cognos and a number of Banner and related university systems were unavailable. See timeline details below:

Timeline for TUportal and Banner:

• From 7:00 am to 7:30 am on Saturday, November 7th, TUportal was unavailable. During this time, a substitute page did appear with links to resources, such as Canvas, TUmail, Zoom, OWLbox, MyHousing, Diamond Dollars and the TUlibrary databases.

• From 10:00 am to 2:00 pm on Saturday, November 7th, TUportal was available, but administrators and staff members were not able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. For students, TUportal will be available, but they were not be able to view the following: 

- Next Steps

- Student Feedback Forms

- Student Account

- Registration

- Records

- Personal Information

Note: If you are a student worker, you also could not view your Pay and Tax Information along with your Personal Information under Staff Tools. In addition, TUmobile was available, but you will not be able to view your classes or grades.