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Resolved
Remedy/Helix

Current Status: Resolved

Please be advised that some Remedy/Helix users may have received the error "You do not have write access to this field" in the BMC Remedy/Helix application on Friday, August 18, 2023 between approximately 9:54 a.m. and 11:34 a.m. Information Technology Services worked with BMC to resolve this issue.

Last Update At: Monday, Aug 21, 2023 09:53 AM

Reported At: Friday, Aug 18, 2023 09:35 AM

Resolved At: Friday, Aug 18, 2023 11:34 AM