For tickets created before December 20th 2018, please go to tuhelp-old.temple.edu
On Thursday, February 13 from midnight until 4:00 am the next morning, Temple's TUapps will be unavailable due to system maintenance.
During this time, you will not be able to connect to Temple's network using the following websites:
• remote.temple.edu
• Vendor VPN
• HIPAA VPN
Windows Users: Once the maintenance is performed, you will need to install an updated version of the Citrix Access Gateway program on your computer.
Mac Users: Once the maintenance is performed, you may need to install an updated version of the Citrix Access Gateway program on your computer.
If you need assistance with installing the new software or have questions, please contact the Help Desk through the tuhelp.temple.edu website or call 215-204-8000.
Last Update At: Wednesday, Feb 12, 2020 11:45 PM