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TUportal - Scheduled Maintenance

Current Status: Resolved

To keep our systems current and to provide the latest functionality, Information Technology Services performed TUportal and Banner maintenance on Saturday, September 18th.  

During some of the period, TUportal and a number of Banner and related university systems were unavailable. See timeline details below:

Timeline for TUportal and Banner

  • From 7:00 a.m. to 7:30 a.m. (Eastern time), TUportal will be unavailable. During this time, a substitute page will appear with links to resources that will remain available, such as Canvas, TUmail, Zoom, Microsoft 365 including OneDrive, MyHousing, Diamond Dollars and the TUlibrary databases.
  • From 10:00 a.m. to 7:00 p.m. (Eastern time), TUportal will be available, but you will not be able to view any Banner-related information, such as information listed under the Staff Tools and Banner tabs. Students will not be able to view: 

                  - Next Steps
                  - Student Feedback Forms
                  - Student Account
                  - Registration
                  - Records
                  - Personal Information

For a complete list of systems that were affected by the maintenance, see the System Maintenance page.

Questions?

Contact the Help Desk through the tuhelp.temple.edu website or at 215-204-8000.  

Thank you for your patience during the maintenance period.  

Last Update At: Sunday, Sep 19, 2021 03:25 PM

Reported At: Saturday, Sep 18, 2021 07:00 AM

Resolved At: Saturday, Sep 18, 2021 07:00 PM