System Status

Please be aware that the Blackboard system is restarted every Monday morning between 6:00 a.m. and 8:00 a.m. During this time, the system will be intermittently unavailable.

All Unix systems are regularly serviced on Monday mornings between 6:00 a.m. and 8:00 a.m. (Tuesday if the University is closed for a Monday holiday). Users of Listserv, My Backpack and Astro may experience difficulty accessing these systems during the maintenance window.

Please be aware that the TUPortal system is restarted every other Monday morning between 6:00 a.m. and 8:00 a.m. During this time, the system will be intermittently unavailable.

Please note that Ares Course Reserves went under vendor maintenance on Friday, May 24 at 10:00 p.m. Access to course reserve materials was unavailable for approximately one hour during the maintenance.

TutorTrac was unavailable on Friday, May 24, 2013 between 5:00 a.m. and 10:15 a.m. Computer Services has resolved this problem.

Some users may have experienced network connectivity problems on Friday, May 24, 2013 between 10:43 a.m. and 10:46 a.m. Computer Services has resolved this problem.

Some users are reporting spam of different varieties that look similar to the message below.  Unfortunately these types of messages are bound to appear at any time despite best efforts to block them.

If you receive a message such as the one below, it is NOT legitimate.   DO NOT click on the links.  Computer Services will NEVER direct you to non-university locations regarding account renewal.  Employees and enrolled students DO NOT renew access manually.  

Your account access is automatically retained via registration or presence on the payroll and other automated mechanisms. 

Contact the Computer Services Help Desk (215)-204-8000 should you have any doubts about the legitimacy of a message. 

Here’s an example of a potential PHISHING SCHEME.  Don’t be a victim:

From:  Temple Help Desk 
Date: May 22, 2013, 7:58:26 AM EDT
To: Undisclosed recipients:;
Subject: UPDATE YOUR TEMPLE.EDU ACCOUNT
Reply-To: helpdesk@temple.edu

This message is from  TEMPLE.EDU messaging center to all TEMPLE.EDU email
account owners. AS you have refuse not to up-date your mailbox account your
account will be close within the next 48hours by our Webmaster Support Help
Desk. To avoid you lossing your account do click this link to update your
mailbox.

CLICK HERE:  klajfdafjklasdjfkl;jlsjadl;dj;asfdkf

Failure to comply with this immediately will remove your
access from our TEMPLE.EDU database.

TEMPLE.EDU Help Desk /System Administrator